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Advice from Experts At CatapultK we aim to understand your business problems and work on a number of solutions that meet your needs. We provide the knowledge and skills to solve problems or achieve specific goals for our clients. From the basic configuration changes to the more complex and involved…

Fix (3rd Line support and beyond) Customer support often goes beyond initial troubleshooting. When 1st and 2nd Line support reach their limits, Kantata 3rd Line Support from CatapultK offers specialised help for complex issues. Our skilled professionals, have deep knowledge of Kantata’s inner workings. They analyze root causes and develop innovative…

Kantata 1st and or 2nd Line Support CatapultK provides customers with a dedicated team offering Kantata 1st and 2nd Line Support. This team serves as the initial point of contact, delivering swift responses to user incidents, answering questions, and managing escalations when necessary. Our team has a broad knowledge base…

Kantata Admin User set up and permission configuration Are you experiencing inconsistencies in user permissions and find the set-up process complicated and time consuming? At Catapultk, we specialise in simplifying complex security models for Kantata SX to better align with your business roles. Managing user permissions can overwhelm teams, especially…

Dashboard Configuration Need to configure a series of dashboards to include the Key Performance Indicators (KPIs) to suit your business requirements and not sure how to create which reports and charts can be used or are getting error messages that there is no data available. We can work through this…

Workflow Configuration Curious about what automations can be used to support your business to enhance certain manual processes that you currently rely on? Are you looking to automate an approval process, or want to trigger an email based on the completion of a task? Not sure how to get started…

Integration with 3rd party solutions Are you looking to integrate your Kantata system but don’t know where to start and how to manage this moving forward? We can simplify the process for you. At CatapultK we can provide all of the following: Integration of Kantata with 3rd party systems (Human…

Custom report writing Are you struggling to produce a report that isn’t available from the standard Out of the Box (OOB) reports, and not sure how to include the required information. We can support all your reporting needs, simply by understanding your requirements and working on building, testing and delivering…

Transform As the business landscape constantly evolves, bringing along new technologies and consumer trends. Transformation is inevitable and can entail many aspects within a business. Whether part of a programme of work, or an individual work-stream, at CatapultK we help customers compete by providing a range of services to support…